Fifa777 Privacy Policy — Our Commitment
Protecting Your Personal Data

1 Introduction & Scope of Privacy Policy

FIFA777 is Malaysia's leading sports betting and esports platform. We understand that your personal information is a trust you place in us, and we take that responsibility very seriously. This FIFA777 Privacy Policy applies to all information we collect through fifa777.my, the FIFA777 mobile app, and all related services we offer.

This policy clearly outlines:

• The types of personal data we collect from you
• The purposes and legal basis for collecting that data
• How we securely protect and store your data
• Parties that may receive your data and under what circumstances
• Your rights regarding your personal data and how to exercise them

FIFA777 is the responsible data controller for all personal data collected through our platform. If you have any concerns or questions about how we handle your data, our privacy team is reachable at support@fifa777.my.

2 Personal Data We Collect

FIFA777 only collects personal data that is strictly necessary to provide a safe, fair, and responsible betting service. Below are the categories of data we collect:

3 How FIFA777 Uses Your Data

All use of your personal data by fifa777 is based on lawful grounds under PDPA 2010. The following are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your FIFA777 account, verifying your identity, and enabling you to access all platform features.
• Transaction Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and Maybank2u, and securely manages withdrawals to your bank account.
• Security & Fraud Prevention: Monitors account activity to detect and prevent unauthorised access, fraud, money laundering, and violations of FIFA777's terms.
• Legal Compliance: Fulfilling KYC (Know Your Customer), AML (Anti-Money Laundering), and reporting obligations to the relevant authorities as required by law.
• Service Improvement: Analyses platform usage patterns to improve the betting experience, fix technical issues, and develop new features.
• Marketing Communications: Sending information about FIFA777 promotions, bonuses, and special offers — but only where you have given consent to receive such communications.
• Customer Support: Enables the fifa777 support team to assist you with enquiries, complaints, and technical issues more quickly and effectively.

4 Data Sharing & Disclosure

FIFA777 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your data is only shared in the following limited situations:

• Payment Service Providers: Providers such as Touch 'n Go eWallet, GrabPay, FPX, and Malaysian banks (Maybank, CIMB, Hong Leong, RHB) receive only the minimum data required to process your financial transactions.
• Technology Partners: Technical infrastructure and cloud computing providers that assist us in operating the FIFA777 platform are bound by strict data protection agreements.
• Legal Authorities: FIFA777 will disclose personal data to the police, courts, or regulatory bodies when required by Malaysian law, a court order, or a legitimate official investigation.
• Business Transfer: In the event that FIFA777 is involved in any merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. You will be notified in advance via email or a platform notification.
• With Your Consent: In all other circumstances, we will only share your data with third parties upon receiving your explicit written consent.

5 Security & Data Protection

FIFA777 invests seriously in cybersecurity infrastructure to ensure your personal and financial data remains protected at all times. Our security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and FIFA777's servers is encrypted using the latest TLS 1.3 protocol — the same security standard used by Malaysia's major banking institutions.
• Two-Factor Authentication (2FA): We offer and encourage the use of 2FA on all fifa777 accounts to prevent unauthorised access, even if your password is compromised.
• 24/7 Monitoring: Our automated security system monitors all account activity around the clock to detect anomalies and potential security threats in real time.
• Internal Access Controls: Only specifically authorised FIFA777 staff may access members' personal data, and all access is logged for audit purposes.
• Regular Security Assessments: FIFA777 conducts regular penetration testing and security audits carried out by independent third parties to identify and address vulnerabilities.
• Data-at-Rest Encryption: Sensitive personal data stored in our databases is encrypted — meaning even in the event of unauthorised access, the data cannot be read.

6 Cookies & Tracking Technologies

Fifa777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the fifa777 website.

Types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting FIFA777's basic functionality.
• Preference Cookies: Remembers your preferences and settings — such as language, odds display, and favourite sports — for a more personalised experience.
• Analytics Cookies: Helps us understand how players use FIFA777 — which pages are most visited, time spent, and navigation flow — so we can continue improving the platform.
• Marketing Cookies: Allows us to display more relevant fifa777 advertisements to you across digital platforms. You may withdraw consent for these cookies at any time.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect your experience on the fifa777 platform.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have important rights regarding your personal data, which fifa777 is fully committed to upholding:

8 Data Retention & Deletion

FIFA777 retains your personal data for as long as your account remains active and for the period required thereafter to meet legitimate legal and business obligations.

• Active Account Data: Retained for as long as your FIFA777 account is active and for a period of 7 years after account closure, in line with Malaysia's AML legal requirements.
• Financial Transaction Records: All deposit, withdrawal, and betting activity records are retained for a minimum of 7 years in accordance with Malaysia's financial reporting requirements.
• Communication Logs: Customer support communication records are retained for 3 years for reference and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies expire after a set period (typically 30 days to 1 year).

Once the retention period expires, FIFA777 will securely delete or anonymise your data using industry-approved procedures to ensure it cannot be recovered.

9 Children & Their Privacy Protection

The FIFA777 platform is for users aged 18 and above only. We do not knowingly collect, process, or store personal data of any individual under the age of 18.

Should FIFA777 become aware that a child's personal data has been collected without proper age verification, we will take immediate steps to:

• Immediately close the account in question
• Permanently delete all associated personal data
• Returning any remaining balance
• Reporting to the relevant authorities when required

If you are a parent or guardian and believe your underage child has registered on fifa777, please contact us immediately at support@fifa777.my so we can take prompt action.

10 Privacy Policy Amendments

FIFA777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform improvements. All amendments take effect upon publication on this page.

For material amendments — such as changes to how we use your data or new rights granted to you — FIFA777 will provide at least 30 days before the amendment takes effect, via:

• Email notification to your registered email address
• A clear notice on the main page of the fifa777 platform
• In-account notifications on fifa777 when you log in

We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of this page will always reflect the date of the most recent amendment.

11 Contact fifa777's Privacy Officer

If you have any questions, concerns, or complaints regarding FIFA777's Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Privacy Email: support@fifa777.my — please include "Privacy Inquiry" in your email subject line
• Live Chat: Available 24/7 directly on the fifa777 platform — average response time within 3 minutes
• WhatsApp: Number available after logging into your account

We are committed to responding to all privacy-related enquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia at www.pdp.gov.my.